Privacy Policy
Last updated: December 6, 2025
This Privacy Policy describes how Outreachist ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website at outreachist.com and related services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
Table of Contents
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you:
- Create an Account: Email address, username, password, account type (Advertiser/Publisher/Freelancer)
- Complete Your Profile: Full name, company name, business address, phone number, profile photo, bio, website URLs
- Verify Your Identity (KYC): Government-issued ID (passport, driver's license, national ID), proof of address documents, facial photograph for verification
- Add Payment Methods: Billing address, PayPal email, bank account details for withdrawals, cryptocurrency wallet addresses
- List Websites: Website URLs, website categories, content samples, access credentials for verification
- Place Orders: Order requirements, target URLs, anchor text, article content, special instructions
- Communicate: Messages sent through our platform, support tickets, feedback, reviews
1.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Device Information: IP address, browser type and version, operating system, device type, unique device identifiers
- Usage Information: Pages visited, time spent on pages, click patterns, search queries, features used
- Log Data: Access times, error logs, referring URLs, pages viewed before and after visiting our site
- Location Information: Country, city, and timezone based on IP address
1.3 Information from Third Parties
We may receive information from:
- OAuth Providers: If you sign in with Google, we receive your email, name, and profile picture
- Payment Processors: Transaction confirmations, fraud detection results from Stripe and PayPal
- SEO Data Providers: Website metrics from Moz, Ahrefs, and SEMrush APIs
- Identity Verification Services: KYC verification results
2. How We Use Your Information
2.1 To Provide and Improve Our Service
- Create and manage your account
- Process transactions and manage your wallet balance
- Facilitate communication between buyers and sellers
- Verify website ownership and metrics
- Process orders and track deliveries
- Provide customer support
- Improve our platform features and user experience
2.2 For Security and Fraud Prevention
- Verify user identity through KYC procedures
- Detect and prevent fraudulent transactions
- Monitor for suspicious account activity
- Enforce our Terms of Service
- Protect the security of our platform and users
2.3 For Communications
- Send transactional emails (order confirmations, delivery notifications, payment receipts)
- Send account-related notifications (password resets, security alerts)
- Send marketing communications (with your consent)
- Respond to your inquiries and support requests
2.4 For Legal and Compliance Purposes
- Comply with applicable laws, regulations, and legal processes
- Respond to lawful requests from public authorities
- Enforce our agreements and protect our rights
- Meet tax reporting and anti-money laundering (AML) requirements
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 With Other Users
- Public Profile: Username, profile photo, bio, and ratings are visible to other users
- Order Information: When you place an order, relevant details are shared with the seller to fulfill your request
- Reviews: Reviews you leave are publicly visible
3.2 With Service Providers
We share information with third-party service providers who help us operate our business:
- Payment Processors: Stripe, PayPal, NOWPayments - for processing payments
- Cloud Hosting: Server infrastructure providers
- Email Services: For sending transactional and marketing emails
- Analytics: Google Analytics for understanding site usage
- KYC/AML Providers: Identity verification services
- SEO Data Providers: Moz, Ahrefs, SEMrush for website metrics
3.3 For Legal Reasons
We may disclose your information if required to:
- Comply with a legal obligation, court order, or government request
- Protect our rights, property, or safety
- Prevent fraud or other illegal activities
- Protect the rights of other users
3.4 Business Transfers
If Outreachist is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.
4. Payment Processing
PCI DSS Compliance: We are committed to maintaining the security of your payment information. We do not store your credit card numbers on our servers.
4.1 Payment Processors We Use
- Stripe: For credit/debit card payments. Stripe is PCI-DSS Level 1 certified. Stripe Privacy Policy
- PayPal: For PayPal payments and some payouts. PayPal Privacy Policy
- NOWPayments: For cryptocurrency payments. NOWPayments Privacy Policy
- Wise (TransferWise): For international payouts. Wise Privacy Policy
4.2 Payment Information We Store
- Transaction history and amounts
- Last four digits of payment cards (for reference only)
- PayPal email addresses for payouts
- Bank account details for wire transfers (encrypted)
- Cryptocurrency wallet addresses
6. Data Security
We implement industry-standard security measures to protect your personal information:
6.1 Technical Safeguards
- Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3
- Secure Storage: Sensitive data is encrypted at rest using AES-256 encryption
- Password Hashing: User passwords are hashed using bcrypt with strong salt
- Access Controls: Strict access controls limit employee access to personal data
- Regular Audits: Security audits and vulnerability assessments
6.2 Organizational Safeguards
- Employee training on data protection and security
- Incident response procedures
- Regular security reviews and updates
- Vendor security assessments
Important: While we take extensive measures to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy:
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion + 30 days |
| Transaction Records | 7 years (legal/tax requirements) |
| KYC Documents | 5 years after relationship ends |
| Order History | 7 years |
| Messages | 3 years |
| Log Data | 90 days |
| Marketing Preferences | Until you unsubscribe |
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
8.1 Access and Portability
You have the right to request a copy of the personal information we hold about you. You can access most of your data directly through your account settings.
8.2 Correction
You can update most of your account information directly. For information you cannot update yourself, contact us to request corrections.
8.3 Deletion
You can request deletion of your account and personal data. Note that we may retain certain information as required by law or for legitimate business purposes. To delete your account:
- Go to Settings > Account > Delete Account, or
- Submit a request through our Data Deletion Request page, or
- Email privacy@outreachist.com
8.4 Opt-Out of Marketing
You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or updating your notification preferences in account settings.
8.5 GDPR Rights (European Users)
If you are in the European Economic Area, you have additional rights under GDPR:
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
8.6 CCPA Rights (California Residents)
California residents have the right to:
- Know what personal information is collected
- Know if personal information is sold or disclosed
- Say no to the sale of personal information (we do not sell your data)
- Request deletion of personal information
- Not be discriminated against for exercising these rights
9. International Data Transfers
Outreachist operates globally. Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we use appropriate safeguards:
- Standard Contractual Clauses approved by the European Commission
- Data processing agreements with all service providers
- Adequacy decisions where applicable
10. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@outreachist.com, and we will delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes:
- We will update the "Last updated" date at the top of this page
- We will notify you by email (for significant changes)
- We may display a prominent notice on our website
We encourage you to review this policy periodically. Your continued use of our Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Outreachist
Email: privacy@outreachist.com
General Inquiries: support@outreachist.com
Data Protection Officer: dpo@outreachist.com
Website: https://outreachist.com
For data deletion requests, please visit our Data Deletion Request page.
By using Outreachist, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.